Friday, December 25, 2009

Christmas Contributions, Ho-ho-ho!

Due to a somewhat complex family schedule this year, I'm in the rather unique position of spending Christmas day alone. In the spirit of the season, I decided to spend the day doing my final charitable donations of 2009. While some of the smaller groups (our local fire department, for example) still only take checks, many other groups have online donation sites that make giving a snap.

Here are some of the online donation sites I used today, with a brief review of my experience.

National Parks Foundation has a clear, easy-to-use form and a nifty printable holiday certificate. I got a little bit lost in their holiday screen saver promotion, but the 'donate' button was always obvious, even if it moved around a bit. What I actually really liked about them was the choice to not get the 'other stuff' that often comes with a donation. (e.g., paper newsletter, etc.). I love the national parks; I grew up close to Catoctin Mountain Park and went hiking there many times a year.

Chesapeake Bay Foundation
has a lot of confusing choices (Join, Renew, Support, Donate) that all actually lead to the same place. But once you got to that place, they had a really fabulous printable receipt that was just gorgeous. (For you tech geeks out there, it was a PDF-on-the-fly.) I participated in a lot of their educational programs while growing up in Maryland, so it's important to me to support them so that students today may enjoy the same opportunity.

The National Capital Poison Center
(the folks who used to use the "Mr. Yuk" stickers back in the 70s) have a pretty low-budget website compared to the first two groups I visited, but it got the job done. There was a funny 'loop' at the end when you jumped back to their site from their payment vendor's site (PayPal's Link product), but it didn't cause an issue. The donation worked and the receipt was emailed. I have a place in my hear for the poison center because they walked me through dealing with my husband when he got exposed to some toxic fumes a few years ago.

The Rails-to-Trails Conservancy
has a basic, easy form. The one bummer was that I couldn't sign up with a name different than the name on my credit card. I like to use my married-name when giving donations, but my cards are all in my maiden name. Oh well. I love their magazine. It gives a lot of useful info and maps about the trails.

The Carolina Annual Fund (University of North Carolina at Chapel Hill) has about a zillion funds that you can restrict your money to. I always do this, because otherwise I am afraid that unrestricted money may go towards something wacky like paying an 'artist in residence' to put a row of toilets on the main quad, or something like that. So, anyways, the interface to find your fund is a bit confusing. They need a 'map'. I knew I wanted 'study abroad' as one of them, but I didn't realize it fell under Arts & Sciences and they even changed the fund code from last year (sneaky) so it took me a while to find it. But find it I did, and then the form even let me enter a second fund, so that was really slick. This form is VERY complex, because donations to giant universities can in fact get VERY complex. Interesting enough, after all this complexity, the site then transferred me over to the same 3rd party processor that poison.org used. But it all worked out and UNC has yet more of my money.

Natural Resources Defense Council has a very simple one-click, one-page form. Too simple, in fact. My confirmation page said only 'Thank you so much for continuing your support of NRDC' and left out any mention of the amount. Doh! But it was OK, as my email receipt had all those juicy details in it just fine. I definitely shouldn't complain about a group who thanks me for my donation, unlike some other charity I know.

Father Martin's Ashley is a beautiful website that really shows off what an amazing place this is. Donation process was multi-step but clean. A nice printable page at the end, with a note that an email had also been sent to me. Nice touch. No one else said that.

Wikipedia has a very simple one-page form on its foundation site, but what made it interesting to me was that you could pick a currency besides US Dollar. It really underscores the world-wide breadth of the Wiki. Wait ... something else interesting about this one. My card was declined. Hmm. Odd. I called my card's automated line and it noted that my card had been temporarily turned off till they could verify that this transaction was legitimate. Yuck. I wonder if a lot of non-legitimate transactions go through this site? Well, I believe in Wiki, so I tried again after clearing the block. No luck. It put the block back on. But wait ... my card company says the charge did go through. OK, so this is definitely my least favorite donation form, but I'm sure it will all work out, eventually.

So, to sum up ...

With just a few clicks, all but one of these worthy organizations received a gift from me, instantly. Wow. I love the Internet. Merry Christmas to all, and to all a good night!

Thursday, December 24, 2009

Hurrah for Norad! Bah-Humbug to Crate&Barrel

As I sit here on Christmas Eve and reflect on the final countdown to the Big Day, I want to mention something fun that has warmed my heart and something that has not.

The Coal in the Stocking Award goes to ...

Crate & Barrel, who refused to host any charitable evening events this year, for reasons that are completely non-obvious.

For the last 3 years, I had attended the Doorways Holiday Gift-buying Event at Crate & Barrel in Arlington, Virginia. The event was always PACKED. The registers were running non-stop. The event was always held a weekday evening. It is inconceivable that C&B would have made anywhere close to this amount of money on a 'normal' evening, so it is very unclear why they discontinued this support.

But as several of us were discussing tonight, we made no purchases at Crate&Barrel this year. The only reason we purchased anything the past years was because of the charity event. We are all hopeful that they will restart the practice next year.


The Stocking full of Toys goes to ...

NORAD's Santa Tracker! What a great way to entertain and teach a little geography, too. Watching the site, and its incredibly cool tie-in to Google Earth absolutely entertained an entire household of kids and adults alike at my friend Joanna's house tonight.

Merry Christmas, and may God Bless Us, Everyone.

Saturday, December 12, 2009

Attention Charities: Please remember to be charitable, yourselves

After a long hiatus due to work and family, the holidays have brought me back into the blogging chair. My first topic: Charities.

Due to the recession, these groups are working extra hard to bring in donations, but they seem to be forgetting the very issue that is causing them to work so hard. That is, for the people who are out of work, donations may simply not be an option. If someone says 'No,' they probably mean NO. So, you'd think that these groups would move on. But not all of them.

Let's take the Leukemia & Lymphoma Society as my example.

My mother's high school friend died of Leukemia. A British friend of mine is currently struggling with it. Therefore, I decided to make a donation to them this past March. Not huge. I think maybe $50? My husband's job was looking quite iffy at that point, so I didn't want to stretch it.

The first thing that struck me was that I almost threw away my receipt. It looked just like another solicitation,and I almost trashed it given I had just donated. But on a hunch I opened it, and in very small print was my receipt. I'm not even sure it said 'Thank You." If so, it was dwarfed by the huge "WE NEED MORE MONEY" above it.

We've gotten non-stop calls from them since then. My husband usually picks up the phone, so he's simply been telling them that I wasn't home. But this past week, I happened to be the one who picked up the phone. I was also the one who hung up on them 5 minutes later.

Here's a summary of our conversation:

LLS Caller: Hi, LLS needs more money.

Me: Didn't I donate to you already this year?

LLS Caller: Yes, but we need more money.

Me: Sorry, I only donate to each charity once a year. Call me back in 2010.

LLS Caller: You don't understand. We need more money

Me: No, you don't understand. I already gave you money.

LLS Caller: No, you don't understand. We have a donor who agreed to match all donations, so we need more money now.

Me: That's great. Hopefully that offer will still be on the table in 2010.

LLS Caller: No, it won't be. We need your money now.

Me: Sorry, it's not going to happen. My husband was laid off in May. I am working from a budget.

LLS Caller: I understand, but we need money now.

Me: I've already told you I am not going to give you more money this year. I'd like to end this conversation, now.

LLS Caller: We need your money. We can't wait

Me: I'm going to hang up on you, now.

LLS Caller: Don't you understand? We need your mon--

[Blissful Silence]

Maybe I'm not being sensitive to the urgent need. Maybe I'll be the one labeled as the Scrooge. But honestly, how much good am I doing to anyone if my family and I end up needing charity, ourselves?

Please, all you non-profits out there, please remember that you're not the only ones struggling. I recommend treating each donation as a gift rather than an entitlement. You might even get more money that way, in the long run.