She has a good point; there are numerous times when I have found myself frustrated by online store searches. My two points that I'll add to hers:
- Country of Manufacture should always be included in the keyword search, and displayed in the description. Sometimes it is not, so I am left to wonder. And if I am looking for Made in USA items, you've lost me.
- If an item has been discontinued or no longer available, I'd like to know it, please. I encountered this on the Old Navy Store. I ordered a sweater and loved it. I went back to order another one and couldn't find it. But as I am database savvy (hee-hee), I was able to use the database ID and construct the URL, and that is when I confirmed that the product had been removed from the database. But I wish that they have kept it there with a big red "No longer available" on it, and maybe some links to similar products. That would have, perhaps, sold me a different sweater. As it went, I left the site.