
While my husband fixed breakfast for the little one, I carefully pulled the strip off the Cube and super-glued it. Then we headed out to work/daycare. When we returned that night, the strip seemed solid. I reassembled it, gave it back to my son ... and it was broken again within 90 seconds. More shrieks. I had to rock my son to bed for an hour because he couldn't play with his cube to go to sleep.
At 9:29 A.M. the next morning, I was standing in the pouring rain in front of our local Buy Buy Baby. At 9:31 A.M., I was racing through the store behind a clerk who was leading me to the magical Cubes. By 10:00 A.M., I was home, handing my son his Cube for his morning nap.
Whilst he was napping, I wrote to the Munchkin company. I asked if I could buy a replacement battery strip from them, so that my original Cube can be made functional again without buying yet another Cube if he breaks it again.
I just heard back today from Amanda Maria at Munchkin:
Thank you for contacting us, we recognize that customers like you have made Munchkin Inc. the company it is today, and we truly appreciate hearing from you.Wow. I can't buy a replacement, but they'll send me one for free. That is just awesome. I love you, Munchkin Company.
I’m sorry to hear that the cover of your Mozart Magic Cube broke. Currently we do not sell the covers yet I do have some here for replacement and would be happy to send you one.
If you could please confirm your mailing address I will be sure to get a replacement out to you.
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